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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandy Cordray

July 29, 2025

5  out of  5
rating by Brandy Cordray
"Made our claim easy and seamless!"
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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Katie Oehlberg

July 23, 2025

5  out of  5
rating by Katie Oehlberg
"Literally have helped me on every level. I am grateful for the girls who reach out and give me friendly reminders and the Nick is always accessible in case of an emergency. Thank you so much!"
We responded:
"Thank you for the awesome review and we appreciate your business. We look forward to helping your household for years to come!"
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Douglas Widmar

July 21, 2025

5  out of  5
rating by Douglas Widmar
"My headlight was broken from debris falling out of a dump truck drive the opposite direction. The dealership Boucher Hyundai in Janesville was a nightmare to deal with. Nicks office went so far out of their way to help me. Way above and beyond!!!! Dealership lying to me and everyone at Nicks office. They stayed professional and even walking the dealership through what they needed to do. Thank you all so much for everything you do and my family and I appreciate the kind and friendly guidance you have always given us. This is why we trust you!! I highly recommend anyone to check out Nicks Oldenburg’s office!"
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward ti helping your household for years to come!"
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Kimberly Kinsey

July 15, 2025

5  out of  5
rating by Kimberly Kinsey
"Made a switch from Erie and saved a lot of money. Ruth and Nick are great to work with."
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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Paul Kinderis

July 15, 2025

5  out of  5
rating by Paul Kinderis
"Have used state farm for years and they never disappoint. Excellent claims service and office staff. Jeanne always helps us out with any questions, additions etc. Highly recommend!"
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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Mary Gottman

July 14, 2025

5  out of  5
rating by Mary Gottman
"Our family switched to State Farm quite a few years ago. They treat you like family being they are in a small community. Jeanne Mulrooney goes above and beyond to help us get everything figured out!! Thank you!"
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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Kerry Havro

July 14, 2025

5  out of  5
rating by Kerry Havro
"I have had insurance with Nick's group for some years but needed to add another vehicle and driver. Ruth was terrific! I called several times for more information and she was very helpful :)"
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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Troy Truelove

July 11, 2025

5  out of  5
rating by Troy Truelove
"They are excellent! Easy to work with them on what we need and gave us good prices! So that we can afford to pay! They are super friendly."
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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John Petersen

July 8, 2025

2  out of  5
rating by John Petersen
"Recently we had a pretty bad hailstorm in the area and several contractors came out to my home and said I had hail damage and should have my roof replaced. I contacted State Farm and they were prompt and soon sent out a claims adjuster. This claims adjuster was an independent contractor and showed up on a late Sunday afternoon by himself and proceeded to set up ladders and climb a 30 ft ladder to inspect a barn roof and other roofs on my property. I was shocked that an insurance company would send somebody out by themselves climbing at those heights with no fall protection and no spotter. I went out and helped this guy and proceeded to tell him that my dad had fallen off a ladder on this property and died from his injuries. Got a shoulder shrug and a sorry to hear that. State Farm got back with me a week or so later and denied my claim. I argued the matter with them, so they agreed to send one of their claims adjusters out to meet with contractors. When the date for inspection came we had rain and thunderstorms forecasted and had a downpour right before adjuster showed up. Again the local State Farm adjuster showed up by herself and started setting up ladders on wet muddy ground with no safety equipment whatsoever. I again went out and helped with setting up and holding ladder while she nervously climbed ladder. I again told the story of my Dad dying on the ground 30 ft. away from where she was climbing and got another sorry to hear that. They again denied my claim even though I could point out damaged spots from their pictures. If State Farm spent half the effort that they use on denying claims to taking care of their employees and practicing the principles of their business they may be able to Garner a little bit better reputation"
We responded:
"Your bad review is out of line for everything that was done for your household on this claim. I appreciate the safety concern which I will share back with the claims department. The first adjuster took over 70 pictures which showed the reason for having a loss below deductible. Your household called my office which I pushed for a reinspection even though there was minimal damage. After the second adjuster came back they explained the loss below deductible. From filing to follow up on the claim from our office we in no shape provided a bad experience. If you feel any different about the claim you have every right to speak to your adjuster again to review your thoughts. I'm a small business owner that strives to go above and beyond for our community/insured. With over handing over 200 claims from the recent storm there hasn't been one other insured upset with the claims department decision and leaving our office a bad review."
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Lindsey White

July 7, 2025

5  out of  5
rating by Lindsey White
"I switched over to State Farm after having a bad experience with my old insurance company and I couldn’t be happier! Karla Cuautle is so hands on, helpful and knowledgeable with all things insurance! I’m so thankful to have her! She is always on top of any questions I may have and has very quick turnaround with everything I have reached out to her about. We recently had to file a claim and within 30 minutes of talking with her had it all started. She also referred us to a specific body shop that they work with who were also incredible! Thanks for all you do!!"
We responded:
"Thanks for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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Nancy Drake

June 23, 2025

5  out of  5
rating by Nancy Drake
"When we replaced our roof and gutters, State Farm sent us a form for the roof that possibly could give us a discount. Lenny was friendly, patient and efficient. We really appreciated that."
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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Mr. Gold

June 10, 2025

5  out of  5
rating by Mr. Gold
"I am so pleased I found Nick and his team. This office is hands down the best. They are awesome in communication and saved us a ton of money."
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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Joseph Zakovec

June 4, 2025

5  out of  5
rating by Joseph Zakovec
"Very efficient with my claim, good customer service."
We responded:
"Thank you for the awesome review and we appreciate your business. We look forward to helping your household for years to come!"
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Melissa Gruber

June 3, 2025

5  out of  5
rating by Melissa Gruber
"I’ve been a client of Nicks for a long time. I have nothing but good to say about their office. They are very friendly and knowledgeable. They always call just to check in and see how things are going. We recently had major storm damage and the service I received was exceptional. They helped get an adjuster out to our home and helped us find a local contractor who does excellent work! The claim process was super easy. Big shout out to Nick, Amy and Ruth for always being there when we need something!! Thanks guys!"
We responded:
"Thank you for the awesome review and we appreciate your business. We look forward to helping your household for years to come!"
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Matt Dahnert

May 30, 2025

5  out of  5
rating by Matt Dahnert
"Great insurance experience! Lenny and the team did a fantastic job finding us a great rate. He also helped us switch from our existing coverage and made the process easy and painless. Couldn't be happier!"
We responded:
"Thank you for the awesome review! We appreciate your business and look forward to helping your household for years to come!"
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Clifton English

May 30, 2025

5  out of  5
rating by Clifton English
"Thank you Demarkus for helping me bundle and save. You were very helpful."
We responded:
"Thank you for the awesome review! We appreciate your business and look forward to helping your household for years to come!"
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Phil Metcalf

May 29, 2025

5  out of  5
rating by Phil Metcalf
"Demarkus from State Farm made the process of buying home insurance, bundling, and switching over a breeze. He took a ton off my plate by contacting the other agencies I had insurance through and canceled those policies for me. He was professional, clear spoken and very informative. Be sure to ask for Demarkus!"
We responded:
"Thank you for the awesome review! We appreciate your business and look forward to helping your household for years to come!"
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Nicole Pfundheller

May 28, 2025

5  out of  5
rating by Nicole Pfundheller
"5-Star Review for Demarkus English - Outstanding Service and Savings! If you’re looking for an insurance agent who is responsible, trustworthy, and truly goes the extra mile, I can’t recommend Demarkus English highly enough!!"
We responded:
"Thank you for the awesome review! We appreciate your business and look forward to helping your household for years to come!"
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SHELBY C

May 26, 2025

5  out of  5
rating by SHELBY C
"Very happy with Demarcus. Saved me money and was very thorough about the whole process. I will highly recommend their services."
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come."
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Kimberly Medina

May 22, 2025

5  out of  5
rating by Kimberly Medina
"I was up for renewal on my old insurance company. I called Nic Oldenberg insurance, I was able to speak to Justin who was very nice and understood what i was looking for. Justin was so friendly and knowledgeable, not in another country. Justin answered my questions and gave me excellent service, I switched both home & auto. Saved me a bundle. Justin has kept me in the loop for switching over and continues to touch base. Thank you to the Nic Oldenberg Insurance Company."
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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Leonard Boschma

May 20, 2025

1  out of  5
rating by Leonard Boschma
"Very unhappy. This office inherited my policies from another agent that retired and I had been very happy with for several years). It's time to change agents and maybe companies now. Why pay an agent that doesn't have the time or make the effort to help with a claim."
We responded:
"Thank you for reaching out and sharing your thoughts. We genuinely appreciate your feedback and the opportunity to address your concerns. At our agency, we strive to provide exceptional service, and we have made every effort to assist you with your inquiries and claims. Regarding your recent homeowners claim, we explained that you had to communicate directly with the claims department, and we hope that they were able to address your questions thoroughly. We also acknowledge the history of your previous same type of homeowners’ claims and the importance of timely repairs. It is your responsibly to make repairs in a reasonable time(within two years of claim date) vs waiting and filing the same type of claim in the future.  Our goal is to ensure that all our clients receive the support they need while adhering to the guidelines in place. We value your past 5-star review that you left us recently, which reflects our commitment to serving you. It is disheartening to see you leave mixed reviews. We are always here to listen and improve, so please feel free to share any specific details that might help us better understand your concerns. Thank you for your business during your time with our agency. We wish you the best in your future endeavors. "
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Hongchao Meng

May 19, 2025

5  out of  5
rating by Hongchao Meng
"I really have one of the best experiences with Lenny who I talk this year and Candy who I used to communicate with before. They’re quick to respond and offer all the options and details, with great work attitude and excellent customer service. I would recommend them to everybody."
We responded:
"Thank you for the 5 star review and we appreciate your business! We look forward ti helping your household for years to come!"
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Cameron Vaassen

May 13, 2025

5  out of  5
rating by Cameron Vaassen
"Demarkus made the process of switching my coverages over fast and easy. He did all the work for me and they beat my previous rates by quite a bit."
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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Lisa Martinez

May 13, 2025

5  out of  5
rating by Lisa Martinez
"I had a great experience working with Demarkus! He was highly professional, responded promptly, and went above and beyond to ensure he provided the best options to meet my needs."
We responded:
"Thank you for the awesome review and we appreciate your business! We look forward to helping your household for years to come!"
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Randy Nielson

May 6, 2025

5  out of  5
rating by Randy Nielson
"Justin has been awesome to work with."
We responded:
"Thank you for the awesome review and we appreciate your business. We look forward to helping your household for years to come!"